FREQUENTLY ASKED QUESTIONS

 

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We offer a wide range of sizes from XS to XL. Please refer to our Size Guide for detailed measurements to ensure the perfect fit.

 

 

You can find your size by referring to our Size Guide, which includes measurements for bust, waist, and hips. If you're unsure, feel free to contact our customer service team for assistance.

 

 

We accept returns within 7 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact. Please contact our customer service team to obtain a return authorization before sending your item back.

 

ORDER CANCELATION?

 

Please note that once your order has been placed, it cannot be canceled. We encourage you to carefully review your order before finalizing your purchase to ensure everything is correct.

 

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.

 

 

Yes, exchanges are possible if you need a different size or color. Please contact our customer service team to arrange the exchange. The item must be returned within the 7-day return window.

 

 

 

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a refund. Any inquiries made after the 7-day return window will be considered as acceptance of the product's condition.

 

 

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our shipping partner’s website.

 

 

Yes, we offer international shipping. Shipping costs and delivery times vary by destination and will be calculated at checkout.

 

 

You can contact our customer service team via email at info@zaynahdesign.com . We are available Monday to Friday, from 9 AM to 5 PM.

 

 

We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout.

 

 

Please note that once payment has been completed, your order is final and cannot be canceled. We advise you to carefully review your selection before proceeding with payment.